Customer Reviews & Stories

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"Some of the best customer experience I've handled. I myself being in a job where good customer service is perative, I know how tough it is to give such good service. These guys went above and beyond for me and I greatly appreciate it."

— Google User Review

"I have been going to Shifflet Auto Care since I started driving 9 years ago, and I will not trust my car to any other mechanic. If it is just a simple oil change, brakes, tires, or a major repair this is the place to go. Fair pricing and it will be fixed right the first time. The most important part of choosing a place to have your car serviced is finding a place that won't tell you that you need work done that's doesn't really need done. Mike Shifflet and his staff honest and to the point. I will be a customer for life and recommend my family and friends to Shifflet Auto Care."

— Yelp User Review

"Mike & his crew are awesome. If you want someone that knows vehicles and charges a fair price, take your car to them.

Thanks Mike, Mark & crew! -Jane"

— YellowPages User Review

"I was referred to them. Very friendly and cooperative. Very helpful. I would go back to them in the future and I will recommend them."

— Repair Pal User Review

"Absolutely The best Auto Repair Shop in Columbus! Fast courteous service, and he will fix it right the first time. If there is a problem they take care of you until you are happy!"

— Facebook User Review

"Great service and work was definitely up to par. I am very mechanically inclined and just didn't have the tools needed for the job on my car. I outsourced the work to them and they exceeded every expectation. Even when problems arose, which when working on cars they always do, they kept me informed and advised me of the course they would take with it. The work was done correctly and with high quality parts, not the garbage you get if you walk into a parts store yourself. Prices were competitive. Something a wise old man said that I will always remember "you may not always get what you pay for, but you will NEVER get what you don't pay for." Id rather pay more to get the job done once the right way and that's exactly what they did. To those who look at the previous reviews, remember, this is a business. As someone involved in the automotive field I get to see firsthand the stuff shops have to deal with. They must make a profit. Everyone wants the work done for free but that isn't how it works. I personally, had a great experience and will return in the future!"

— Google User Review

"I had brought my car in for repairs it would not start they found out what was wrong in a timely manner and estimated the repair cost and time to complete the repairs would be done it was done to the letter cost and what they ssaid was qwrong. Has been running fine since thank you mike."

— YellowPages User Review

"These guys are honest and good at what they do- From now on I will be bringing my business to Shiflet"

— Google User Review

"Mike is an honest, hard working man with a staff of excellent like minded technicians. They really take care of you here, and only fix what is actually required to get you back on the road! Highly suggest using them for your next car repair!"

— Google User Review

"I have been going to Shifflet Auto Care since I started driving 9 years ago, and I will not trust my car to any other mechanic. If it is just a simple oil change, brakes, tires, or a major repair this is the place to go. Fair pricing and it will be fixed right the first time. The most important part of choosing a place to have your car serviced is finding a place that won't tell you that you need work done that's doesn't really need done. Mike Shifflet and his staff honest and to the point. I will be a customer for life and recommend my family and friends to Shifflet Auto Care."

— Google User Review

"This is the only place my family will go with car troubles and maintenance anymore! We love how close it is, but most of all we love how great Mike and Jr. are to us. Such sweet gentlemen who are great at what they do."

— Google User Review

"Our band is on the road, and we were about to run late for our show, these guys squeezed us in and helped us out, they are incredibly nice and fast, highly recommend !!"

— Facebook User Review

"Best overall experience ever. Everyone was so nice and caring to my situation. I had an issue with the warranty company but Mike was able to call on his personal time to get it worked out for me. The pricing was fair and work was very speedy. I will definitely make this my auto home and would recommend anyone to come here. They treat you like family here. I'm actually in the process of changing my last name to "Shifflet" LOL. Thank you guys. God bless."

— Google User Review

"Excellent service. Excellent owner/employees. Thankful to have found them."

— Facebook User Review

"The service was fantastic, the people were nice and I plan on going back again to get all my repairs there! :)"

— YellowPages User Review

"I think it has great people working there. They are always accommodating. If you ask a question, they answer it the best they can. I just haven't had any problems with them."

— Repair Pal User Review

"These guys are good! That back up their work they keep record of your car it won't you it's hard to find a good mechanic these days."

— Google User Review

"Amazing service! Incredibly helpful! And extremely knowledgeable!! I won't take my car anywhere else! They're the best!"

— Facebook User Review

"Overall they are nice and friendly. They give an estimate right away. They are prompt and courteous."

— Repair Pal User Review

"Excellent Customer Service!! My father has been a loyal customer for over 3 years and recently reccommended them to me. The staff here has always been honest and knowledgeable with any issues we have had. Repairs are made quickly and they do quality work with care. They have helped with rides when dropping off our vehicles. In particular Charlie and Mike are great guys who are always willing to help."

— Google User Review

"They came highly recommended to me when I had an axel break. They were very professional. Before or-->-->ering the parts they told me the full cost of fixing the issue. Once the parts came in (2 days), they fixed my car. The mechanic wasn't happy with how the parts made my car sound even though my car was completely safe and whole again, so he ordered new parts and did the replacement again at no charge. He still didn't like it, so he ordered a different manufacturer and did it again, also at no charge. Again, he didn't like it so he ordered the more expensive Ford parts and did the replacement, also at no charge. Michael Shifflet oversaw the project and took care of me and my car every step of the way. I have never come across a business that put in this much effort and with such amazing customer service! I appreciated being treated like family. I won't be taking my car anywhere else!"

— Google User Review

"I have taken my car here for many various issues. Every experience has been exceptional. Would definitely recommend to anyone."

— Google User Review